Guided setup,
step by step.
No do-it-yourself setup and no manual to figure out. A real Yakini person sets up your portal with you, in your business's name, and stays on after go-live.
Four steps.
One real person, the whole way.
- 01
Pick a plan and sign up
Tell us about your business and we’ll send you an invoice for the one-time guided-setup fee. Your monthly plan starts after setup.
- 02
Kickoff call with your Yakini person
About 30 minutes. We learn how your business runs today and agree the first thing to fix.
- 03
We set it up with you
Your website, customer portal and the tools on your plan, in your business’s name. You approve each step.
- 04
Go live, and we stay
Your monthly plan starts. Your Yakini person stays on, and the help desk is always open.
Everything is set up in your business's name, so it stays yours.
Not much.
We handle the rest.
You know your business. We know the setup. Together, it goes quickly.
- Your business name and how to reach you
- Your logo and brand colour, if you have them (you can send them later)
- Your website address, if you already have one
- About 30 minutes for the kickoff call
- Quick OKs as each piece is set up
In plain words.
Paying
When you sign up, we’ll send you an invoice for the one-time guided-setup fee. Your monthly plan starts after setup.
Refunds
The setup fee is refundable in full until your kickoff call or 14 days after you sign up, whichever comes first. After that it is non-refundable.
Help hours
Included help hours are for that month only: unused hours don’t roll over and expire at the end of each month. Need more help than your plan includes? Extra hours are $150/hour, or move up a plan.
Drafted replies
Drafted replies and voice transcripts have a fixed monthly limit on every plan. We’ll warn you at 80%, and nothing goes out without your OK.
Your accounts
Your hosting, database, email, texting line and payment processing are set up in your business’s name, so everything stays yours. Those services bill you directly at their own cost; they are not part of Yakini’s price. Flat pricing. Yakini never takes a share of your revenue.
Custom builds
work a little differently.
For a lead engine, a payment and accounting system, or anything built around your business.
- 01
A conversation
You tell us what the business needs and where it is losing time or money. We ask a lot of questions.
- 02
Scope and quote, in writing
You get a written scope and price before anything starts. No surprises later.
- 03
We build it with you
You see it come together and approve the pieces as they land.
- 04
Launch, and we stay
We launch it and stay on to run it with you, instead of handing over the keys and walking away.
Ready when
you are.
Start your setup and a real Yakini person takes it from there, with you.